Why I won’t be buing an indesit in future. Appliances should be servicable.

Recently a small piece of the door seal on our washer dryer came out in the wash. It was small but enough to mean water on the kitchen floor so it needed replacing.

The solution seemed simple. Order a replacement seal. Fitting it however was a problem.

Indesit decided to make this model un-servicable. It’s not possible to get enough access to the drum to fit the seal without, well removing the drum. So what should be a 30 minute job took 4 hours. The case is welded together, and apparently the drum was lowered in in the factory.

Now I’m sure this makes sense for indesits sales and operations management. I assume it simplifies manufacturing, and makes it cheaper, by easily allowing the factory to assemble different machines on the same line by just changing the pre-made cases and drums. What it also does it creates a unit that for most people is un-serviceable, leading most likely to the machine being trashed and a new one being bought. Not great for the environment, not great for the consumer, but good for indesit.

So when this machine finally does pack it in an need replacing. I’ll be replacing it one that I can do basic maintenance on. Probably not an indesit if our current machine is typical of them.

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